Service
Understanding your customers’ concerns, diagnosing and fixing the problem and maximizing the earnings of each opportunity. Sounds pretty simple to most people yet dealerships spend so much time focusing on trying to make a system work in this simple fashion. PBS service modules open this door for you. Customer screens are easy to read and navigate. Multiple steps are put into place to avoid duplicate customer entry for better farming of your data in the future. There is seamless flow from the write-up screens into your technician dispatch screens. Your technicians will enjoy easy access to answers of questions they typically have on a daily basis such as how many hours have they logged to date. At any time, your advisors can access the status of the vehicle from the convenience of their station and in a timely manner to better respond to your customers’ requests. The extremely functional closing screen will be refreshing to your staff.
All these are the basics to the service module. In addition to this, you will find PBS provides electronic signature capture, labor time guide integration, vin explosion and many additional revenue generating point of sale tools.
Let us show you how the PBS service application will provide you with better controls and more potential to make your store money!