Support | PBS Systems
top of page

Communications & Media
communications@pbssystems.com

DMS Sales

1-866-826-2933

dms@pbssystems.com

Corporate Head Office

4041, 128 Avenue SE Calgary, Alberta Canada
T2Z 5G6

PH: 1-800-665-6304
PBS Systems - Support and Contact

SUPPORT & CONTACT 

CANADA and USA LOCATIONS

French 

ext. 135

or call direct: 866-242-9693

Soutien@pbssystems.com

Support when you need it. 

Phone: 1-800-665-6304

 Mon-Friday: 3:30am-7:00pm (MST)

Saturday: 6am - 5pm (MST)

Sundays: Closed

PBS Systems - HQ

Caring, Award Winning Customer Support

Software issues are tough. We stand behind our PBS customers by offering a high level of support and care to get you back in business as quickly as possible.
 

When problems arise, you will have the right people working hard for you behind the scenes.
 

Determined to get you on your way, our bilingual teams are ready to assist in English or en français. In an imperfect software world, you deserve the best. 

ARLINGTON, TEXAS

Did you know that the General Motors Assembly plant opened in Arlington in 1954? It’s no surprise that we’ve found a great spot here for our second US office!

2229 Avenue J, Arlington, TX 76006, USA

DUBUQUE, IOWA

Dubuque, fondly known as the “Masterpiece on the Mississippi” and the oldest city in Iowa, became PBS’ first official base of US operations in 2016.

500 Iowa Street, Dubuque, Iowa 52001, USA

MILTON, ONTARIO

A fast-growing community and significant suburban area in the GTA, Milton reflects the speed at which our organization continues to develop.

8135 Esquesing Line, Milton, ON L9T 9E3, Canada

SPANISH FORT, ALABAMA

As the site of military action during the American Revolution and Civil War, Spanish Fort undoubtedly has an abundance of heritage, but it’s a young city that maintains a small-town feel.

30500 AL-181 #462, Spanish Fort, AL 36527, USA

© 2023 PBS SYSTEMS

CUSTOMER SUPPORT LINE

1-800-665-6304

MONDAY - FRIDAY

SATURDAY

SUNDAY 

3:30 am - 7 pm MST

6am - 5pm MST

CLOSED

Caring, award-winning customer support is just a phone call away.

Contact your expert Support team

Reach out to us for assistance

Our Support team is available to assist you with software issues and questions Monday through Saturday. Please note that our support centres are closed on Sundays. 


Monday - Friday: 3:30am - 7:00pm MT
Saturday: 6:00am - 5:00pm MT
Sunday: CLOSED

NOTE: These hours may be adjusted depending on provincial, state, and national holidays recognized throughout our office locations.

Praise from our valued customers

JACK CARTER NORTH STAR CHEVROLET BUICK GMC LTD.

"I Love PBS; very easy to work with and friendly customer service when needed."

MARK WILSON'S BETTER USED CARS RETAIL

"Excellent customer service! Very friendly and knowledgeable."

VAUDREUIL DODGE JEEP RAM FIAT

"Fantastic support by the PBS team! PBS employees really care about their dealers' success. Merci"

DENNIS SEARLES CHEVROLET LTD.

"Always very helpful and polite! Never a problem they can't fix!"

LISTOWEL FORD

"Since switching dealerships and moving to PBS, I have been especially impressed with the analysts that I have had. As a rookie with PBS, some of my questions have been basic, but everyone has been helpful so far! PBS, your analysts rock!"

BARBER MOTORS CHEVROLET BUICK GMC

"Best tech support of any program I've ever used."

ALLAN DALE INDUSTRIES

"It's great to have the support for questions as they arise. With the extensiveness of this program, it's nice to talk to someone and learn about shortcuts to help streamline our day-to-day workload."

OGILVIE SUBARU

"I've worked at a few different dealerships and have never had customer service this quick and efficient from any of them! My rep was very helpful in guiding me through a fix that helped myself and the rest of my team. Thank you!"

CENTENNIAL AUTO-SPORT & TIRE - SUMMERSIDE

"Every time I phone for assistance, I have a great experience. Keep up the amazing work!"

WELLAND HONDA

"I've always had great service with anyone I speak with when I call in. Keep up the great work. Always a pleasure to deal with!"

Office Locations

Calgary, Alberta - PBS Winning Edge Tech Centre

3131 114 Ave SE, Calgary, AB T2Z 3X2

Originally serving as PBS Systems’ headquarters, this building has undergone a transformation into our primary customer support centre. 

Arlington, Texas

229 Avenue J, Arlington, TX 76006, USA

Did you know that the General Motors Assembly plant opened in Arlington in 1954? It’s no surprise that we’ve found a great spot here for one of our US offices. 

Dubuque, Iowa

500 Iowa Street, Dubuque, Iowa 52001, USA


Dubuque, fondly known as the “Masterpiece on the Mississippi” and the oldest city in Iowa, became PBS’ first official base of US operations in 2016.

Milton, Ontario

8135 Esquesing Line, Milton, ON L9T 9E3, Canada


A fast-growing community and significant suburban area in the GTA, Milton reflects the speed at which our organization continues to develop.

Spanish Fort, Alabama

30500 AL-181 #462, Spanish Fort, AL 36527, USA


As the site of military action during the American Revolution and Civil War, Spanish Fort undoubtedly has an abundance of heritage, but it’s a young city that maintains a small-town feel.

Head Office

4041, 128 Avenue SE

Calgary, Alberta, Canada

T2Z 5G6
 

Phone: 1-800-665-6304

For media inquiries: communications@pbssystems.com
For DMS Sales inquiries: 1-866-826-2933 or dms@pbssystems.com
For job opportunity inquiries: careers@pbssystems.com

Main Lines

Parts

ext.191

Service

ext.192

Accounting

ext.193

Sales

ext.194

Technical

ext.195

Extensions

Toll-Free Support Line

Our main English line

Francais

Direct Line: 1-866-242-9693

bottom of page